GRIEVANCES AND REDRESSAL CELL

Kongunadu College of Engineering & Technology has evolved a fruitful and useful mechanism to find out solutions for the day to day problems and grievances of the students. A Grievance Redressal Cell has been constituted in Kongunadu College of Engineering & Technology in accordance with the regulations of University Grants Commission and Head of the Department, Mechanical branch has been nominated as chairperson for the Grievance Redressal Cell. Further Head of the Department, IT, Head of the Department, S&H and one Assistant Professor from Electrical and Electronics Engineering department will be representing as members of Grievance Redressal Cell.

The Grievance Redressal Cell has been formed solely to provide solutions for the grievances of the students which arise then and there. The students are fully free to submit their grievances regarding academic or personal matters in the meeting held on first week of every month, by dropping in the suggestions boxes provided in our campus or sending through online email to This email address is being protected from spambots. You need JavaScript enabled to view it..

On receipt of the grievances the Grievance Redressal Cell scrutinizes, analyzes carefully and discusses with the concerned person to find out on amicable solution without affecting the interests of both the parties. If the grievances are found to be not genuine, the students are explained about the reasons for not implementing them. In all cases maintaining strict confidentiality is ensured by the Grievance Redressal Cell.

The structure of Grievance Redressal Cell is as follows.

S.NO DESIGNATION PERSON
1 Chair person

Dr. R.Venkatesh,
Head of the Department,
Mechanical

2 Member

Mr. N. Premkumar,
Head of the Department,
Information Technology

 3 Member

Mr. K. Balasubramaniyam,
Head of the Department,
Science and Humanities

 4 Member

Mrs. R. Deebika,
Assistant Professor,
Electrical and Electronics Engineering

 

OBJECTIVES

  • To maintain a fair, unbiased and consistent system for redressal of various issues faced by the students.
  • To ensure strict confidentiality so that students approach the Grievance Redressal Cell without the fear of any vindictive activity.
  • To maintain a conducive atmosphere and relationship between the students and faculty without giving any chance to widen the gap between them that may arise because of certain simple misunderstandings.
  • To ascertain that immediate suitable actions are taken by addressing the faculty or by requesting the management depending upon the nature of grievance.

 

PROCEDURE

  • Normally the Grievance Redressal Cell will meet four times in a semester. But if necessity arises because of the immediate actions to be taken depending on the nature of the grievance, the Grievance Redressal Cell will meet at once and take necessary steps to redress the grievances.
  • The students drop their grievance letters in the suggestion boxes provided in our campus or send online to the emailThis email address is being protected from spambots. You need JavaScript enabled to view it..
  • The grievances dropped in the suggestion boxes are collected periodically and they are analysed by the committee and forwarded to the concerned department for remarks. After receiving the remarks, the committee discusses about them, takes suitable actions to solve the grievances if found genuine.
  • If the grievances are pertaining to the decision of the management, the committee will submit a report to the management with its remarks or recommendations.
  • If the grievances are found to be not reasonable, the students are explained about the impossibilities to implement them.
  • The statement showing the details of the date of Grievance Redressal Cell meeting, grievances of students and the actions taken are given below.

 

Academic Year  2018 - 2019

S.NO DATE OF MEETING GRIEVANCE ACTION TAKEN
1 20/06/2018

Placement and research activity during the GMT hour for above average students of III & IV year of all the departments.

Permitted if the CGPA is above 7.5
2 04/07/2018

Nil

Nil
3 04/08/2018

Night study in hostel itself for all the Hostellers.

Permitted if they pass in all terminal exams.
4 04/09/2018

Joining in IIT spoken tutorial by II & III year Mechanical & Civil students.

Permitted so as to improve the technical knowledge.
5 04/10/2018

Nil

Nil

 

Academic Year  2017 - 2018

S.NO DATE OF MEETING GRIEVANCE ACTION TAKEN
1 04/07/2017 To give welcome address and vote of thanks in the functions by students themselves.

Allowed to organize the functions by students themselves irrespective of II, III & IV year of all the departments.

2 04/08/2017 Organizing the technical events by students themselves in technical Symposium.

Students were allowed to organize the functions irrespective of II, III & IV year of all the departments.

3 07/09/2017 Nil

Nil

4 04/10/2017 Extra coaching class for tough subjects

Decided to conduct extra coaching for tough subjects

5 04/01/2018 Awareness program for higher education 

Instructed the coordinator Higher Education Cell to arrange such programs for III & IV year of all the department students.

6 05/02/2018 Certificate or shield instead of cash prize for the dance in the annual day function

Decided to give Cash prize and certificate.

7 05/03/2018 Extension of coaching time for III & IV year of all the department students.

Coaching time increased from 6.00 to 6.30 pm.

Cancellation of night study in the hostel during coaching period.

The students were allowed to study in their rooms.

8 04/04/2018 Special coaching for arrear students

Decided to conduct special coaching to clear the arrears for all year of all the department students.

 

 Academic Year  2016 - 2017

S.NO DATE OF MEETING GRIEVANCE ACTION TAKEN
1 06/07/2016 More Industrial visits related to the subject for III year of all departments.

The industrial coordinators were requested to arrange for more industrial visits for all the III & IV year of all the departments.

2 05/08/2016

Nil

Nil
3 06/09/2016

Difficulty in writing the slow track, retest, continuously without any break.

Decided to conduct the slow track between 4.20 to 5.00 pm and Re terminal exam between 5.30 to 7.00 pm for all the year of all the departments.

4 05/10/2016

Nil

Nil
5 04/01/2017

To prepone the Terminal Examination I to celebrate pongal.

Decided to conduct Terminal Examination I before pongal
6 04/02/2017

Prize for best dance performance in the annual day function

Decided to give cash prize award of I prize-Rs.3000, II prize- Rs.2000, Rs.1000
7 04/03/2017

Nil

Nil
8 05/04/2017

Nil

Nil

 

  Academic Year  2015 - 2016

S.NO DATE OF MEETING DESIGNATION PERSON
1 06/07/2015 To conduct Terminal Examination instead of unit test as was in previous semester.

Decided to follow the previous semester system for all the year of all the departments.

2 05/08/2015

No evening placement classes during the Terminal Examination for all the IV year of all the departments.

Evening placement classes cancelled during the Terminal Examination.
 3 05/09/2015 Nil Nil
 4 05/10/2015 Industrial visit and special placement training before campus interview for all the IV year of all the departments.

Decided to give placement training and industrial visit according to the needs of the recruiter.

5 05/02/2016 To conduct the annual day in February instead of March.

Decided to conduct the annual day in February since march month is nearer to the exam period.

6 05/03/2016 Nil Nil
7 05/04/2016 Hostel accommodation for day scholar students during coaching period.

Decided to allow the students to stay in the hostel on payment of Rs.200 per day.

 

 

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