Grievance Redressal Cell

Kongunadu College of Engineering & Technology has evolved a fruitful and useful mechanism to find out solutions for the day-to-day problems and grievances of the students. A Grievance Redressal Cell has been constituted in Kongunadu College of Engineering & Technology in accordance with the regulations of University Grants Commission.

OBJECTIVES

To maintain a fair, unbiased, and consistent system for redressal of various issues faced by the students.
To ensure strict confidentiality so that students approach the Grievance Redressal Cell without the fear of any vindictive activity.
To maintain a conducive atmosphere and relationship between the students and faculty without giving any chance to widen the gap between them that may arise because of certain simple misunderstandings.
To ascertain that immediate suitable actions are taken by addressing the faculty or by requesting the management depending upon the nature of the grievance.

Mechanism of Grievances and Redressal Cell

The Grievance Redressal Cell has been formed solely to provide solutions for the grievances of the students which arise then and there.
The students drop their grievance letters in the suggestion boxes provided in our campus or send online to the email gr@kongunadu.ac.in.
The grievances dropped in the suggestion boxes are collected periodically and they are analysed by the committee and forwarded to the concerned department for remarks. After receiving the remarks, the committee discusses about them, takes suitable actions to solve the grievances if found genuine.
On receipt of the grievances the Grievance Redressal Cell scrutinizes, analyzes carefully and discusses with the concerned person to find out on amicable solution without affecting the interests of both the parties.
The students are fully free to submit their grievances regarding academic or personal matters in the meeting. A formal review meeting will be convened to deliberate the proceedings of the grievance received from the student.
If the grievances are pertaining to the decision of the management, the committee will submit a report to the management with its remarks or recommendations.
If the grievances are found to be not reasonable, the students are explained about the impossibilities to implement them. In all cases maintaining strict confidentiality is ensured by the Grievance Redressal Cell.

Composition of Grievances and Redressal Cell

A Grievance Redressal Committee has been re-constituted for the academic year 2022-2023 with the following faculty members to address the complaints and suggestions received from the student.

2023 - 2024

S.No	Name of the Committee Member	Address	Membership
1	Dr.R.Asokan	Principal, KNCET	Chairperson
2	Dr.D.Jagadeesh	HoD, Department of Mech	Convener
3	Dr.C.Saravanabhavan	HoD, Department of CSE	Member
4	Dr.S.Kavipriya	HoD, Department of Civil	Member
5	Dr.K.Baskar	HoD, Department of AD	Member
6	Dr.A.Nithya	ASP/Mech	Member
7	A.Sujipriya	Student AG	Member
8	K.Sugash	Student AD	Member
9	S.Shirley Pricilla	Student BME	Member
10	R.Logesh	Student Civil	Member
11	M.Sivanesan	Student CSE	Member
12	V.Suryagayathri	Student ECE	Member
13	T.Thinagaran	Student EEE	Member
14	N.Nithiya Shree	Student IT	Member
15	J.Bharathiraja	Student Mech	Member

2022 - 2023

S.NO	DATE OF MEETING	GRIEVANCE	ACTION TAKEN
1	28.09.2022	Students raised a complaint regarding darkness in the front of boys hostel while taking tea at night time.	The focus light was fixed on the required place.
2		Students need additional water facilities during break time since they face difficult to fetch water due to overcrowd.	The additional water canes were kept in each floor.
3		Students requested to arrange Industrial Visit to other States.	Students of all the departments were taken for industrial visit to other states from 20.10.2022 to 22.10.2022.
4	18.11.2022	BME Students requested to arrange core company training.	Sufficient insights has been delivered to the students through the Value Added Course on ‘Medical Coding’ on 10.02.2023 & 11.02.2023.
5		Students want to avail On duty during coaching examination time also.	Provided OD for the students during coaching examination to attend event in reputed colleges.
6		Students asked to keep one more tumbler in water doctor to avoid crowd.	Extra one tumbler was kept in water doctor.
7	02.03.2023	Girl Students requested to organize Women’s Day celebration in a grand manner	Women’s day was celebrated on 08.03.2023 in a grand manner.
8		Hostel students asked to spray mosquito repellent liquid to avoid mosquito bites and other insects.	Mosquito repellent liquid is being sprayed in the hostel at regular intervals.
9		Students are interested to organize Hackathon this time also like previous year.	Hackathon was organized during the month of March and April.
10		Hostel students informed the difficulty of getting net connection in some places of the hostel.	Made availability of WiFi accessing portal in all the places of the hostel.
11		Students requested to provide pups snacks in the engineering block itself due to overcrowd in the canteen and also they face difficult to go to the canteen within a break.	Arranged pups and snacks daily in the engineering block for the students from 08.03.2023 onwards.

2021 - 2022

S.NO	DATE OF MEETING	GRIEVANCE	ACTION TAKEN
1	04.08.2021	Students are asked to do internship training Program through online to update the current industrial technologies and its demands	Suggested to make arrangements for virtual Internship training through convenient online mode.
2		Students insisted to conduct placement training in the college	Permitted to conduct the placement training in the college with strict adherence of COVID measurements
3		Students are requested to provide entrepreneurship training programme through online	Decided to provide an Entrepreneurship training programme for promoting innovation and start-up culture inside the campus through Kongunadu Innovation Council(KIC).
4	04.09.2021	Students requested for applying new passport, aadhar corrections etc.	Informed the faculty incharge to make an arrangement for the same.
5		Students requested to do mini projects and to do hackathons idea implementation works on college premises itself.	A separate hour is allocated from 4PM to 5PM for doing mini projects and to prepare for various competitions like hackathons, paper presentations in symposiums and conferences.
6		Students asked to provide some free and open source software for self learning purpose.	Suggested to register in IIT spoken tutorial.
7	06.10.2021	Students requested to conduct extra coaching in order to prepare well for end semester examination.	Permitted to conduct third coaching based on students’ willingness.
8		Students requested to give Japanese Language Training and Placement support	Planned to give Japanese Language Training and Placement Support in the next semester.
9		Students requested to provide support for getting internship.	Provided guidance to register in AICTE internships in AICTE Internship Enterprise portal
10	03.03.2022	Students requested to conduct Japanese language inside the campus instead of online mode	Permitted to conduct Japanese language training inside the campus itself.
11		Students insisted to organize various programmes in the physical mode for more effectiveness.	Planned to organize programmes in the physical mode hereafter and also instructed the student coordinator to involve in all kind of arrangements.
12		Students requested to conduct Hackathon for all the departments with more events on different days.	Suggested to conduct Hackathon as per students desire.
13	02.04.2022	After the COVID-19 lockdown, Students requested to do offline internship program at companies	The committee permitted the students to do offline internships at industries as per the protocols given by the Tamil Nadu Government.
14		Students asked to take them for Industrial visits to get a practical exposure.	Planned to give Japanese Language Training and Placement Support in the next semester.
15		Students are interested to participate in Internal MSME Hackathon 2022 for promoting entrepreneurship.	Allowed to participate in Internal MSME Hackathon 2022 to promote entrepreneurial skills.
16	04.05.2022	All the final year students asked for a farewell party celebration.	Discussed and approved to conduct farewell along with parents meeting and offering placement order as Trio Fest.
17		Students wanted to perform a guest performance during any programme.	Gave approval to perform the guest performance during Multimedia Valedictory function and Trio Fest.
18		Students asked for coaching classes in the evening.	Permitted to conduct coaching classes and also made bus arrangements in the evening.

2020 - 2021

S.NO	DATE OF MEETING	GRIEVANCE	ACTION TAKEN
1	04/09/2020	Students asked more practices for Multi Choice Questions (MCQs) in all the subjects	Decided to give more practices and test for MCQs in all the subjects.
2	07/10/2020	Students requested to provide more videos on lab experiments apart from Virtual lab through Online mode	Suggested to provide additional videos to the students inspite of taking virtual lab through Online mode
3	04/11/2020	Students found difficult in attending End Semester Online Exam in their native places due to poor connection of network.	Provided facilities for attending End Semester Online Exam to those students in the college itself.
4	03/02/2021	NIL	NIL
5	03/03/2021	Final year students asked permission to attend virtual conference.	Permission granted to attend the virtual conference.
5	03/03/2021	II and III year students asked to recap the topics which were taken through online mode.	Informed the subject handlers to revise the portions taken during online class.
6	03/04/2021	Final year students asked for more placement classes to get placed in MNCs.	Informed CTC staff to give more training for placements.
6	03/04/2021	Students requested to conduct Mock Test before the End semester exam	Permitted to conduct the Mock Test

2019 - 2020

S.NO	DATE OF MEETING	GRIEVANCE	ACTION TAKEN
1	04/07/2019	Eligible students from mechanical department asked for TCS special training apart from regular training to get placement.	Permitted those students for the TCS special training along with other eligible students of circuit branches.
2		Mechanical students want to use R&D lab for their mini projects.	Permitted to use R&D lab for their mini projects.
3		Students of circuit branches need a seminar in the area of power.	Decided to conduct a seminar on power by ICTACT
4		The students requested to allow for Industrial visit during this month.	Allowed to go during the month end holidays.
5	07/08/2019	Mechanical students asked to conduct seminar on ‘Solar Heat’ for their project work.	Decided to conduct Seminar on ‘Solar Heat’
6		Students of all circuit branches requested to provide facilities for NAD registration.	Permitted to use net lab and other departmental labs for NAD registration for all the branches of students.
7		Students of all the branches asked technical support for submitting project in TNSCST	Provided the required technical support for the students to complete their project
8	04/09/2019	Students of circuit branches requested to conduct competition on Coding apart from Talk Shop.	Decided to conduct competition on Coding for the students.
9		Girl students suggested to conduct competition on Talk Shop exclusively for girl hostellers’ in the hostel venue.	Agreed to conduct the competition on Talk shop for girls hostellers’ in the hostel venue
10		Students of all the branches requested to arrange for applying passport.	Arranged all the arrangements and other facilities for applying passport.
11	04/10/2019	Nil	Nil
12	03/01/2020	Student wants to celebrate the pongal with cultural events.	Decided to conduct a Motivational programme along with the dance performance.
13		Students requested to make arrangement for Aadhar card corrections or changes.	Asked to arrange a team from outside to carry out the corrections or changes in the Aadhar card.
14		Students desired to improve their scoring in the unit test.	Allowed those students to appear for the improvement test.
15	04/02/2020	Students requested to increase the timings of cultural events for each department.	Permitted to provide extra minutes to each department for the cultural events
16	04/02/2020	Students also requested to give more time for annual day dance practice.	Cancelled the improvement test and allowed to practice for the cultural events.
17	03/03/2020	Students asked more coaching classes for practicing and to secure good marks	Permitted to conduct more coaching classes and exams
18	03/04/2020	NIL	NIL

2018 - 2019

S.NO	DATE OF MEETING	GRIEVANCE	ACTION TAKEN
1	20/06/2018	Placement and research activity during the GMT hour for above average students of III & IV year of all the departments.	Permitted if the CGPA is above 7.5
2	04/07/2018	Nil	Nil
3	04/08/2018	Night study in hostel itself for all the Hostellers.	Permitted if they pass in all terminal exams.
4	04/09/2018	Joining in IIT spoken tutorial by II & III year Mechanical & Civil students.	Permitted so as to improve the technical knowledge.
5	04/10/2018	Nil	Nil
6	04/01/2019	Nil	Nil
7	04/02/2019	Outside faculty to be the judges for cultural programme in annual day function.	Agreed to invite the judges from outside for cultural programme in annual day function
8	04/03/2019	Boys Hostellers wants to celebrate hostel day this year after long gap.	Permitted to celebrate the hostel day for both girls and boys hostellers on the same day with a condition of not breaching the rules.
9	04/04/2019	Arrear students asked to conduct special coaching classes for all the arrear subjects they have.	Agreed to conduct special coaching for all the arrear subjects for all the arrear students during the college hours.

2017 - 2018

S.NO	DATE OF MEETING	GRIEVANCE	ACTION TAKEN
1	04/07/2017	To give welcome address and vote of thanks in the functions by students themselves.	Allowed to organize the functions by students themselves irrespective of II, III & IV year of all the departments.
2	04/08/2017	Organizing the technical events by students themselves in technical Symposium.	Students were allowed to organize the functions irrespective of II, III & IV year of all the departments.
3	07/09/2017	Nil	Nil
4	04/10/2017	Extra coaching class for tough subjects	Decided to conduct extra coaching for tough subjects
5	04/01/2018	Awareness program for higher education	Instructed the coordinator Higher Education Cell to arrange such programs for III & IV year of all the department students.
6	05/02/2018	Certificate or shield instead of cash prize for the dance in the annual day function	Decided to give Cash prize and certificate.
7	05/03/2018	Extension of coaching time for III & IV year of all the department students.	Coaching time increased from 6.00 to 6.30 pm.
7	05/03/2018	Cancellation of night study in the hostel during coaching period.	The students were allowed to study in their rooms.
8	04/04/2018	Special coaching for arrear students	Decided to conduct special coaching to clear the arrears for all year of all the department students.